Legal notice

LEGAL NOTICE & GRIEVANCE REDRESSAL

Last Updated: August 15, 2026

1. Business Identity

GAAMPI is an online retail brand currently operated by an individual proprietorship in India.

Website: www.gaampi.store
Email: tmg129921@gmail.com

Principal Business Address:
40/1 JAVALI GARDEN GOKUL ROAD HUBLI 580030

GAAMPI currently sells physical consumer products within India.

2. Business Scope

GAAMPI may offer products across multiple consumer categories, including but not limited to:

  • Beauty;

  • Wellness;

  • Personal care;

  • Lifestyle;

  • Home;

  • Accessories;

  • Gadgets; and

  • Other consumer products.

GAAMPI may introduce, modify, expand, or discontinue product categories from time to time.

3. Proprietorship

GAAMPI is currently operated by its sole proprietor.

At the present stage of the business, the proprietor may personally manage:

  • Customer support;

  • Order verification;

  • Returns and refunds;

  • Grievance handling;

  • Business administration; and

  • Other operational functions.

GAAMPI may appoint employees, contractors, customer-service representatives, managers, or other personnel as the business expands.

4. Grievance Officer

For the present stage of the business, the sole proprietor acts as the Grievance Officer for GAAMPI.

Grievance Officer: Sole Proprietor, GAAMPI
Email: tmg129921@gmail.com
Website: www.gaampi.store
Telephone: [INSERT BUSINESS CONTACT NUMBER]

Customers may submit complaints concerning orders, products, delivery, refunds, payments, or other services using the above contact details.

GAAMPI will acknowledge and handle complaints in accordance with applicable law.

The Consumer Protection (E-Commerce) Rules require an e-commerce entity's grievance officer to acknowledge consumer complaints within 48 hours and redress them within one month from receipt.

5. Product Information

GAAMPI seeks to provide accurate product descriptions, specifications, images, prices, and other relevant information.

Customers should carefully review the product information before purchasing.

Product images may sometimes be illustrative, and reasonable variations in colour, packaging, or appearance may occur.

6. Imported Products

GAAMPI may, from time to time, offer products that are imported or sourced from outside India.

Where applicable, importer information and other disclosures required by law will be provided in the manner required for the relevant product.

The Consumer Protection (E-Commerce) Rules specifically address disclosure of importer details for imported goods offered for sale by an e-commerce entity.

7. Advertising and Product Claims

GAAMPI aims to ensure that advertising and product descriptions accurately represent the relevant products.

Beauty, wellness, cosmetic, personal-care, and similar products may produce different results for different individuals.

GAAMPI does not guarantee a particular result unless an express product-specific guarantee is provided.

8. Payments

GAAMPI may accept online payments through third-party payment providers, including Razorpay, and may offer COD.

GAAMPI will not request customers' UPI PINs, passwords, CVVs, OTPs, or other payment authentication credentials.

9. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by the GAAMPI Return & Refund Policy.

10. Privacy

Customer information is handled according to the GAAMPI Privacy Policy.

GAAMPI may share necessary information with payment processors, logistics providers, technology providers, advertising platforms, and other service providers as described in that Policy.

11. Intellectual Property

GAAMPI's name, branding, logos, website design, original content, graphics, text, and other proprietary materials may be protected by applicable intellectual-property laws.

Unauthorized commercial copying, reproduction, distribution, or exploitation is prohibited except where permitted by law.

12. Third-Party Services

GAAMPI may use third-party services including:

  • Shopify;

  • Razorpay;

  • Shiprocket;

  • Courier/logistics partners;

  • Advertising platforms;

  • Analytics providers;

  • Communication providers; and

  • Other technology providers.

Third-party services may have their own terms, conditions, and privacy policies.

13. Policy Changes

GAAMPI may update its policies, business operations, product categories, and services as the business develops.

Updated policies will be published on the website where appropriate.

14. Contact

GAAMPI
Website: www.gaampi.store
Email: tmg129921@gmail.com

Grievance Officer: Sole Proprietor, GAAMPI
Telephone: [INSERT BUSINESS CONTACT NUMBER]
Principal Business Address: [INSERT APPROPRIATE ADDRESS]